{"id":12464,"date":"2026-09-16T03:06:17","date_gmt":"2026-09-16T03:06:17","guid":{"rendered":"https:\/\/u92p4lrfln.onrocket.site\/a-propos\/faq\/"},"modified":"2026-10-09T07:10:16","modified_gmt":"2026-10-09T07:10:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/chivtrailer.com\/fr\/a-propos\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12464\" class=\"elementor elementor-12464 elementor-12427\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0134538 e-flex e-con-boxed e-con e-parent\" data-id=\"0134538\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5225c43 e-con-full e-flex e-con e-child\" data-id=\"5225c43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7d29d2 elementor-widget elementor-widget-heading\" data-id=\"b7d29d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ sur les remorques INTAI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb6ef3b elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"cb6ef3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Accueil<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8361cb7 e-flex e-con-boxed e-con e-parent\" data-id=\"8361cb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0f0cf5 elementor-widget elementor-widget-heading\" data-id=\"d0f0cf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entreprise et usine<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8ed488 elementor-widget elementor-widget-text-editor\" data-id=\"a8ed488\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-section-id=\"1502j0j\" data-start=\"614\" data-end=\"683\"><strong><span role=\"text\">1. INTAI est-il un fabricant de semi-remorques ou une soci\u00e9t\u00e9 de n\u00e9goce ?<\/span><\/strong><\/h5><p dir=\"auto\" data-start=\"685\" data-end=\"997\">INTAI est un fabricant professionnel de semi-remorques et une marque d&rsquo;exportation internationale soutenue par China Hongtai International Vehicles Co., Ltd. (CHIV) et le groupe Hongtai. Nous disposons de nos propres installations de production de semi-remorques, d&rsquo;une \u00e9quipe d&rsquo;ing\u00e9nierie, de lignes de production, d&rsquo;un syst\u00e8me de contr\u00f4le qualit\u00e9 ainsi que de capacit\u00e9s de service \u00e0 l&rsquo;exportation. <\/p><p dir=\"auto\" data-start=\"999\" data-end=\"1144\">Les clients peuvent acheter des semi-remorques directement aupr\u00e8s de l&rsquo;\u00e9quipe de fabrication et d&rsquo;exportation, sans passer par une soci\u00e9t\u00e9 de n\u00e9goce tierce ind\u00e9pendante.<\/p><h5 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-section-id=\"b82xro\" data-start=\"1146\" data-end=\"1254\"><strong><span role=\"text\">2. Quelle est la relation entre INTAI, CHIV et China Hongtai International Vehicles Co., Ltd. ?<\/span><\/strong><\/h5><p dir=\"auto\" data-start=\"14155\" data-end=\"14285\">China Hongtai International Vehicles Co., Ltd. (CHIV) est la raison sociale anglophone de l&rsquo;entreprise utilis\u00e9e pour ses activit\u00e9s internationales.<\/p><p dir=\"auto\" data-start=\"14287\" data-end=\"14382\">CHIV est couramment utilis\u00e9 comme abr\u00e9viation de China Hongtai International Vehicles Co., Ltd.<\/p><p dir=\"auto\" data-start=\"14384\" data-end=\"14521\">INTAI Trailer is the international business brand serving global semi-trailer customers under the Hongtai Group manufacturing system.<\/p><p dir=\"auto\" data-start=\"14523\" data-end=\"14754\">Par cons\u00e9quent, les clients peuvent rencontrer les noms INTAI, CHIV et China Hongtai International Vehicles Co., Ltd. dans diff\u00e9rents contextes, mais ces appellations sont reli\u00e9es par le m\u00eame syst\u00e8me de fabrication et d&rsquo;activit\u00e9s internationales de Hongtai.<\/p><p dir=\"auto\" data-start=\"1552\" data-end=\"1568\">En termes simples :<\/p><p dir=\"auto\" data-start=\"1570\" data-end=\"1688\">Groupe Hongtai \u2192 China Hongtai International Vehicles Co., Ltd. (CHIV) \u2192 INTAI Trailer (marque internationale)<\/p><p dir=\"auto\" data-start=\"1690\" data-end=\"1969\">INTAI s&rsquo;appuie sur les capacit\u00e9s de fabrication, les installations de production, les ressources d&rsquo;ing\u00e9nierie et les ressources de cha\u00eene d&rsquo;approvisionnement du groupe Hongtai pour servir ses clients internationaux. Cette relation est \u00e9galement pr\u00e9sent\u00e9e sur le site Internet officiel de l&rsquo;entreprise. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb3143a elementor-widget elementor-widget-image\" data-id=\"fb3143a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1.webp\" class=\"attachment-large size-large wp-image-5955\" alt=\"Usine de semi-remorques Chiv\" srcset=\"https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1.webp 1000w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1-800x534.webp 800w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1-300x200.webp 300w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1-768x512.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b49a73 elementor-widget elementor-widget-heading\" data-id=\"0b49a73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qualit\u00e9 et certification des produits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75a6353 elementor-widget elementor-widget-text-editor\" data-id=\"75a6353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-section-id=\"uzffi5\" data-start=\"3244\" data-end=\"3302\"><strong><span role=\"text\">3. Quels types de semi-remorques fabriquez-vous ?<\/span><\/strong><\/h5><p dir=\"auto\" data-start=\"3304\" data-end=\"3360\">INTAI propose une large gamme de semi-remorques, notamment :<\/p><ul data-start=\"3362\" data-end=\"3699\"><li data-section-id=\"1sp5uz7\" data-start=\"3362\" data-end=\"3384\"><a href=\"https:\/\/chivtrailer.com\/fr\/?attachment_id=6068\">Semi-remorques citernes \u00e0 carburant<\/a><\/li><li data-section-id=\"vxfj7u\" data-start=\"3412\" data-end=\"3439\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/%d1%81%d0%b6%d0%b8%d0%b6%d0%b5%d0%bd%d0%bd%d1%8b%d0%b9-%d0%b3%d0%b0%d0%b7\/\">Semi-remorques citernes pour GPL\/GNL<\/a><\/li><li data-section-id=\"15shyii\" data-start=\"3440\" data-end=\"3465\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/semi-remorque-citerne-a-bitume\/\">Semi-remorques citernes pour bitume<\/a><\/li><li data-section-id=\"1x11stm\" data-start=\"3493\" data-end=\"3515\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/remorque-a-ciment-en-vrac\/\">Semi-remorques pour ciment en vrac<\/a><\/li><li data-section-id=\"1mgq2ds\" data-start=\"3516\" data-end=\"3536\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/remorque-benne\/\">Semi-remorques bennes<\/a><\/li><li data-section-id=\"19h6pez\" data-start=\"3537\" data-end=\"3559\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/lowbed-trailer\/\">Semi-remorques surbaiss\u00e9es<\/a><\/li><li data-section-id=\"ig33vk\" data-start=\"3560\" data-end=\"3583\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/remorque-plateau\/\">Semi-remorques plateaux<\/a><\/li><li data-section-id=\"5xem7l\" data-start=\"3584\" data-end=\"3608\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/semi-remorque-a-parois-laterales\/\">Semi-remorques \u00e0 parois lat\u00e9rales<\/a><\/li><li data-section-id=\"1397m7b\" data-start=\"3609\" data-end=\"3638\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/remorque-squelettique\/\">Remorques porte-conteneurs\/squelettes<\/a><\/li><li data-section-id=\"1okkqkp\" data-start=\"3639\" data-end=\"3670\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/remorque-a-col-de-cygne-amovible-2\/\">Remorques \u00e0 col de cygne amovible<\/a><\/li><li data-section-id=\"p1a1lp\" data-start=\"3671\" data-end=\"3699\"><a href=\"https:\/\/chivtrailer.com\/fr\/categorie-produit\/remorque-a-col-de-cygne-pliable\/\">Remorques \u00e0 col de cygne repliable<\/a><\/li><\/ul><p dir=\"auto\" data-start=\"3701\" data-end=\"3869\">La gamme de produits peut \u00eatre adapt\u00e9e en fonction de la cargaison du client, des conditions routi\u00e8res, des exigences de chargement et de la r\u00e9glementation locale.<\/p><h5 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-section-id=\"11ru6xw\" data-start=\"4411\" data-end=\"4466\"><strong><span role=\"text\">4. Quelles certifications le groupe Hongtai poss\u00e8de-t-il ?<\/span><\/strong><\/h5><p dir=\"auto\" data-start=\"4468\" data-end=\"4834\">Les certifications et qualifications du groupe Hongtai incluent notamment les normes ISO relatives aux syst\u00e8mes de management de la qualit\u00e9 et de l&rsquo;environnement ainsi qu&rsquo;au management de la sant\u00e9 et de la s\u00e9curit\u00e9 au travail, les certifications CQC, IATF 16949, CCS, ASME et ADR, ainsi que d&rsquo;autres qualifications pertinentes. Le site Internet de l&rsquo;entreprise mentionne \u00e9galement des qualifications li\u00e9es \u00e0 l&rsquo;exportation de v\u00e9hicules et aux \u00e9quipements sous pression. <\/p><p dir=\"auto\" data-start=\"4836\" data-end=\"4974\">Pour certains produits, les clients doivent v\u00e9rifier quelle certification s&rsquo;applique \u00e0 leur mod\u00e8le de remorque et au march\u00e9 de destination avant de passer commande.<\/p><h5 dir=\"auto\" data-section-id=\"1xqpcpw\" data-start=\"5424\" data-end=\"5473\"><strong><span role=\"text\">5. Quelle est la garantie des remorques INTAI ?<\/span><\/strong><\/h5><p dir=\"auto\" data-start=\"5475\" data-end=\"5645\">INTAI offre une garantie d&rsquo;usine originale pour ses remorques. La dur\u00e9e exacte de la garantie et l&rsquo;\u00e9tendue de la couverture d\u00e9pendent du produit, de la configuration, des composants et du contrat de vente. <\/p><p dir=\"auto\" data-start=\"5647\" data-end=\"5784\">Avant de passer commande, nous vous recommandons de v\u00e9rifier les conditions de garantie, les composants couverts, les exclusions et la proc\u00e9dure de service apr\u00e8s-vente aupr\u00e8s de notre \u00e9quipe commerciale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08a8f1b elementor-widget elementor-widget-image\" data-id=\"08a8f1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"434\" src=\"https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport.webp\" class=\"attachment-large size-large wp-image-12463\" alt=\"transport de liquides et de poudres\" srcset=\"https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport.webp 1000w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport-300x163.webp 300w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport-768x417.webp 768w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport-800x434.webp 800w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cf9b45 elementor-widget elementor-widget-heading\" data-id=\"1cf9b45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personnalisation et service apr\u00e8s-vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-644cefa elementor-widget elementor-widget-text-editor\" data-id=\"644cefa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5><strong>6. Puis-je personnaliser une semi-remorque INTAI ?<\/strong><\/h5><p class=\"isSelectedEnd\">Oui. La personnalisation est l&rsquo;un des principaux services d&rsquo;INTAI. Nous pouvons adapter les dimensions de la remorque, la charge utile, la configuration des essieux, la suspension, le syst\u00e8me de freinage, les pneus, le pivot d&rsquo;attelage, les b\u00e9quilles, la plateforme de chargement, la capacit\u00e9 et les compartiments de la citerne, les vannes, les accessoires, le syst\u00e8me \u00e9lectrique, la peinture ainsi que d&rsquo;autres composants, en fonction de vos besoins de transport et des r\u00e9glementations locales.  <\/p><p>Les clients peuvent \u00e9galement choisir des marques adapt\u00e9es pour les essieux, la suspension, le syst\u00e8me de freinage, les pneus et autres composants, en fonction du mod\u00e8le de remorque et des exigences du projet. Les options courantes incluent notamment FUWA, BPW et SAF, sous r\u00e9serve de disponibilit\u00e9, de compatibilit\u00e9 technique et de la configuration sp\u00e9cifique. <\/p><h5><strong>7. INTAI propose-t-elle un service apr\u00e8s-vente et une garantie d&rsquo;usine d&rsquo;origine ?<\/strong><\/h5><p class=\"isSelectedEnd\">Oui. INTAI offre la garantie d&rsquo;origine du fabricant ainsi qu&rsquo;un service apr\u00e8s-vente complet pour ses semi-remorques. La garantie couvre les d\u00e9fauts de fabrication et de mat\u00e9riaux \u00e9ligibles, selon le mod\u00e8le de remorque, les composants et le contrat de vente. Les conditions de garantie peuvent varier en fonction de la configuration du produit et du march\u00e9 de destination.   <\/p><p class=\"isSelectedEnd\">Apr\u00e8s la livraison, nos \u00e9quipes commerciales et techniques peuvent fournir des conseils techniques, une aide au d\u00e9pannage, des recommandations de maintenance ainsi qu&rsquo;une assistance li\u00e9e \u00e0 la garantie. En cas de probl\u00e8me couvert par la garantie, les clients peuvent nous contacter en nous communiquant les informations relatives \u00e0 la remorque, une description du probl\u00e8me, ainsi que des photos ou des vid\u00e9os. Notre \u00e9quipe technique \u00e9valuera la situation et pr\u00e9conisera une solution adapt\u00e9e.  <\/p><p>Nous assurons \u00e9galement la fourniture de pi\u00e8ces de rechange pour des \u00e9l\u00e9ments tels que les composants de freinage et de suspension, les syst\u00e8mes d&rsquo;\u00e9clairage, les valves, les pi\u00e8ces \u00e9lectriques, les pneus et autres accessoires pour remorques. Les clients peuvent contacter INTAI en communiquant le mod\u00e8le de la remorque ou les informations relatives \u00e0 la pi\u00e8ce afin de b\u00e9n\u00e9ficier d&rsquo;une assistance technique et d&rsquo;un service de pi\u00e8ces d\u00e9tach\u00e9es. <\/p><h5><strong>8. Quel est votre d\u00e9lai de livraison le plus court ? <\/strong><\/h5><p>Our production date is 20 workdays for standard model trailers and 30 workdays for customized trailers.<\/p><p>Si vous versez un acompte de 100 % apr\u00e8s la signature du contrat, la remorque du mod\u00e8le standard peut \u00eatre livr\u00e9e sous 7 jours ouvrables.<\/p><h5><strong>9. Avez-vous du stock dans votre pays ? <\/strong><\/h5><p>Les semi-remorques sont des mod\u00e8les con\u00e7us sur mesure. Chaque tracteur pr\u00e9sente une hauteur de sellette diff\u00e9rente, et le rayon de braquage varie selon les configurations d&rsquo;essieux (6&#215;2, 4&#215;2 ou 6&#215;4). <\/p><p>Tous les concessionnaires n&rsquo;ont pas de stock. Lorsqu&rsquo;il y en a, il s&rsquo;agit simplement d&rsquo;une commande qui n&rsquo;a pas \u00e9t\u00e9 r\u00e9cup\u00e9r\u00e9e par d&rsquo;autres clients. <\/p><p>Le d\u00e9lai de production le plus court n&rsquo;est que d&rsquo;une semaine, et il ne faut qu&rsquo;environ 20 jours ouvrables pour que les navires rouliers ou porte-conteneurs atteignent votre pays.<\/p><h5><strong>10. Pouvez-vous fabriquer une remorque \u00e0 partir de mes plans ?<\/strong><\/h5><p>Oui. Nous pouvons examiner les plans des clients, les sp\u00e9cifications techniques, les photos, les remorques de r\u00e9f\u00e9rence ou les exigences d\u00e9taill\u00e9es. <\/p><p>Nos ing\u00e9nieurs peuvent \u00e9valuer la conception et formuler des observations sur la structure, les dimensions, les composants, la faisabilit\u00e9 de la fabrication et la configuration avant la production.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ sur les remorques INTAI Entreprise et usine 1. INTAI est-il un fabricant de semi-remorques ou une soci\u00e9t\u00e9 de n\u00e9goce ? INTAI est un fabricant professionnel de semi-remorques et une marque d&rsquo;exportation internationale soutenue par China Hongtai International Vehicles Co., Ltd. (CHIV) et le groupe Hongtai. Nous disposons de nos propres installations de production de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5937,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12464","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - CHIV Trailer Manufacturer<\/title>\n<meta name=\"description\" content=\"La FAQ d&#039;INTAI Trailer aborde la fabrication, la personnalisation, la tarification, l&#039;exp\u00e9dition et la garantie des semi-remorques, ainsi que la relation entre INTAI et CHIV.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chivtrailer.com\/about\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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