{"id":13120,"date":"2026-09-16T03:06:17","date_gmt":"2026-09-16T03:06:17","guid":{"rendered":"https:\/\/u92p4lrfln.onrocket.site\/sobre\/perguntas-frequentes\/"},"modified":"2026-10-09T07:10:17","modified_gmt":"2026-10-09T07:10:17","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/chivtrailer.com\/pt-br\/sobre\/perguntas-frequentes\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13120\" class=\"elementor elementor-13120 elementor-12427\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0134538 e-flex e-con-boxed e-con e-parent\" data-id=\"0134538\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5225c43 e-con-full e-flex e-con e-child\" data-id=\"5225c43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7d29d2 elementor-widget elementor-widget-heading\" data-id=\"b7d29d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perguntas Frequentes sobre Reboques INTAI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb6ef3b elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"cb6ef3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">In\u00edcio<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8361cb7 e-flex e-con-boxed e-con e-parent\" data-id=\"8361cb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0f0cf5 elementor-widget elementor-widget-heading\" data-id=\"d0f0cf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Empresa e F\u00e1brica<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8ed488 elementor-widget elementor-widget-text-editor\" data-id=\"a8ed488\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-section-id=\"1502j0j\" data-start=\"614\" data-end=\"683\">1. A INTAI \u00e9 uma fabricante de semirreboques ou uma empresa comercial?<\/h5><p dir=\"auto\" data-start=\"685\" data-end=\"997\">A INTAI \u00e9 uma fabricante profissional de semirreboques e uma marca de exporta\u00e7\u00e3o internacional apoiada pela China Hongtai International Vehicles Co., Ltd. (CHIV) e pelo Grupo Hongtai. Dispomos de instala\u00e7\u00f5es pr\u00f3prias de produ\u00e7\u00e3o de semirreboques, equipe de engenharia, linhas de produ\u00e7\u00e3o, sistema de controle de qualidade e capacidade de atendimento para exporta\u00e7\u00e3o.<\/p><p dir=\"auto\" data-start=\"999\" data-end=\"1144\">Os clientes podem adquirir semirreboques diretamente da equipe de fabrica\u00e7\u00e3o e exporta\u00e7\u00e3o, sem depender de empresas comerciais terceirizadas n\u00e3o relacionadas.<\/p><h5 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-section-id=\"b82xro\" data-start=\"1146\" data-end=\"1254\">2. Qual \u00e9 a rela\u00e7\u00e3o entre a INTAI, a CHIV e a China Hongtai International Vehicles Co., Ltd.?<\/h5><p dir=\"auto\" data-start=\"14155\" data-end=\"14285\">China Hongtai International Vehicles Co., Ltd. (CHIV) \u00e9 a raz\u00e3o social da empresa em ingl\u00eas, utilizada para neg\u00f3cios internacionais.<\/p><p dir=\"auto\" data-start=\"14287\" data-end=\"14382\">CHIV \u00e9 a abrevia\u00e7\u00e3o comumente utilizada para China Hongtai International Vehicles Co., Ltd.<\/p><p dir=\"auto\" data-start=\"14384\" data-end=\"14521\">INTAI Trailer \u00e9 a marca de neg\u00f3cios internacionais que atende clientes globais de semirreboques, operando sob o sistema de fabrica\u00e7\u00e3o do Grupo Hongtai.<\/p><p dir=\"auto\" data-start=\"14523\" data-end=\"14754\">Portanto, os clientes podem encontrar os nomes INTAI, CHIV e China Hongtai International Vehicles Co., Ltd. em diferentes locais, mas todos est\u00e3o interligados pelo mesmo sistema de fabrica\u00e7\u00e3o e neg\u00f3cios internacionais da Hongtai.<\/p><p dir=\"auto\" data-start=\"1552\" data-end=\"1568\">Em termos simples:<\/p><p dir=\"auto\" data-start=\"1570\" data-end=\"1688\">Grupo Hongtai \u2192 China Hongtai International Vehicles Co., Ltd. (CHIV) \u2192 Marca de neg\u00f3cios internacionais INTAI Trailer<\/p><p dir=\"auto\" data-start=\"1690\" data-end=\"1969\">A INTAI utiliza a capacidade fabril, as instala\u00e7\u00f5es de produ\u00e7\u00e3o, os recursos de engenharia e a cadeia de suprimentos do Grupo Hongtai para atender clientes internacionais. Essa rela\u00e7\u00e3o tamb\u00e9m \u00e9 apresentada no site oficial da empresa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb3143a elementor-widget elementor-widget-image\" data-id=\"fb3143a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1.webp\" class=\"attachment-large size-large wp-image-13083\" alt=\"F\u00e1brica de semirreboques Chiv\" srcset=\"https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1.webp 1000w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1-800x534.webp 800w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1-300x200.webp 300w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2025\/12\/chiv-semi-trailer-factory-1-768x512.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b49a73 elementor-widget elementor-widget-heading\" data-id=\"0b49a73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qualidade e Certifica\u00e7\u00e3o do Produto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75a6353 elementor-widget elementor-widget-text-editor\" data-id=\"75a6353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-section-id=\"uzffi5\" data-start=\"3244\" data-end=\"3302\">3. Que tipos de semirreboques voc\u00eas fabricam?<\/h5><p dir=\"auto\" data-start=\"3304\" data-end=\"3360\">A INTAI oferece uma ampla variedade de semirreboques, incluindo:<\/p><ul data-start=\"3362\" data-end=\"3699\"><li data-section-id=\"1sp5uz7\" data-start=\"3362\" data-end=\"3384\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/semirreboque-tanque-de-combustivel-2\/\">Reboques-tanque para combust\u00edvel<\/a><\/li><li data-section-id=\"vxfj7u\" data-start=\"3412\" data-end=\"3439\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/semirreboque-tanque-para-glp-2\/\">Reboques-tanque para GLP\/GNL<\/a><\/li><li data-section-id=\"15shyii\" data-start=\"3440\" data-end=\"3465\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/semirreboque-tanque-para-asfalto-2\/\">Reboques-tanque para asfalto<\/a><\/li><li data-section-id=\"1x11stm\" data-start=\"3493\" data-end=\"3515\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/reboque-para-cimento-a-granel-2\/\">Reboques para cimento a granel<\/a><\/li><li data-section-id=\"1mgq2ds\" data-start=\"3516\" data-end=\"3536\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/reboque-basculante-2\/\">Reboques basculantes<\/a><\/li><li data-section-id=\"19h6pez\" data-start=\"3537\" data-end=\"3559\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/semirreboque-rebaixado-2\/\">Reboques plataforma baixa<\/a><\/li><li data-section-id=\"ig33vk\" data-start=\"3560\" data-end=\"3583\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/semirreboque-plataforma-2\/\">Reboques plataforma plana<\/a><\/li><li data-section-id=\"5xem7l\" data-start=\"3584\" data-end=\"3608\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/semirreboque-de-paredes-laterais-2\/\">Reboques com laterais rebat\u00edveis<\/a><\/li><li data-section-id=\"1397m7b\" data-start=\"3609\" data-end=\"3638\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/semirreboque-esqueleto-2\/\">Reboques porta-cont\u00eaineres\/esqueleto<\/a><\/li><li data-section-id=\"1okkqkp\" data-start=\"3639\" data-end=\"3670\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/carreta-com-pescoco-de-ganso-removivel-2\/\">Reboques com pesco\u00e7o de ganso destac\u00e1vel<\/a><\/li><li data-section-id=\"p1a1lp\" data-start=\"3671\" data-end=\"3699\"><a href=\"https:\/\/chivtrailer.com\/pt-br\/product-category\/reboque-com-pescoco-de-ganso-dobravel-2\/\">Reboques com pesco\u00e7o de ganso dobr\u00e1vel<\/a><\/li><\/ul><p dir=\"auto\" data-start=\"3701\" data-end=\"3869\">A linha de produtos pode ser adaptada de acordo com a carga do cliente, as condi\u00e7\u00f5es das estradas, os requisitos de carregamento e as regulamenta\u00e7\u00f5es locais.<\/p><h5 class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-section-id=\"11ru6xw\" data-start=\"4411\" data-end=\"4466\">4. Quais certifica\u00e7\u00f5es o Grupo Hongtai possui?<\/h5><p dir=\"auto\" data-start=\"4468\" data-end=\"4834\">As certifica\u00e7\u00f5es e qualifica\u00e7\u00f5es do Grupo Hongtai incluem sistemas de gest\u00e3o da qualidade e ambiental (ISO), gest\u00e3o de sa\u00fade e seguran\u00e7a ocupacional, CQC, IATF 16949, CCS, ASME, ADR, entre outras qualifica\u00e7\u00f5es relevantes. O site da empresa tamb\u00e9m apresenta qualifica\u00e7\u00f5es relacionadas \u00e0 exporta\u00e7\u00e3o de ve\u00edculos e a vasos de press\u00e3o.<\/p><p dir=\"auto\" data-start=\"4836\" data-end=\"4974\">Para produtos espec\u00edficos, os clientes devem confirmar qual certifica\u00e7\u00e3o se aplica ao modelo de semirreboque e ao mercado de destino antes de realizar o pedido.<\/p><h5 dir=\"auto\" data-section-id=\"1xqpcpw\" data-start=\"5424\" data-end=\"5473\">5. Qual \u00e9 a garantia dos semirreboques INTAI?<\/h5><p dir=\"auto\" data-start=\"5475\" data-end=\"5645\">A INTAI oferece garantia de f\u00e1brica para seus semirreboques. O prazo e a cobertura exatos da garantia dependem do produto, da configura\u00e7\u00e3o, dos componentes e do contrato de venda.<\/p><p dir=\"auto\" data-start=\"5647\" data-end=\"5784\">Antes de efetuar o pedido, recomendamos confirmar os termos da garantia, os componentes cobertos, as exclus\u00f5es e o processo de p\u00f3s-venda com nossa equipe de vendas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08a8f1b elementor-widget elementor-widget-image\" data-id=\"08a8f1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"434\" src=\"https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport.webp\" class=\"attachment-large size-large wp-image-13105\" alt=\"transporte de l\u00edquidos e p\u00f3s\" srcset=\"https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport.webp 1000w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport-300x163.webp 300w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport-768x417.webp 768w, https:\/\/chivtrailer.com\/wp-content\/uploads\/2026\/08\/liquid-powder-transport-800x434.webp 800w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cf9b45 elementor-widget elementor-widget-heading\" data-id=\"1cf9b45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personaliza\u00e7\u00e3o e servi\u00e7o de p\u00f3s-venda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-644cefa elementor-widget elementor-widget-text-editor\" data-id=\"644cefa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>6. Posso personalizar um semirreboque INTAI?<\/h5><p class=\"isSelectedEnd\">Sim. A personaliza\u00e7\u00e3o \u00e9 um dos principais servi\u00e7os da INTAI. Podemos personalizar dimens\u00f5es, capacidade de carga, configura\u00e7\u00e3o de eixos, suspens\u00e3o, sistema de freios, pneus, pino-rei, trem de pouso, plataforma de carga, capacidade do tanque, compartimentos do tanque, v\u00e1lvulas, acess\u00f3rios, sistema el\u00e9trico, pintura e outros componentes, de acordo com as exig\u00eancias da sua carga e as regulamenta\u00e7\u00f5es locais.<\/p><p>Os clientes tamb\u00e9m podem escolher marcas adequadas de eixos, suspens\u00e3o, freios, pneus e outros componentes, com base no modelo do semirreboque e nos requisitos do projeto. Op\u00e7\u00f5es comuns podem incluir FUWA, BPW, SAF e outras marcas, sujeitas a disponibilidade, compatibilidade t\u00e9cnica e \u00e0 configura\u00e7\u00e3o espec\u00edfica.<\/p><h5>7. A INTAI oferece servi\u00e7o de p\u00f3s-venda e garantia original de f\u00e1brica?<\/h5><p class=\"isSelectedEnd\">Sim. A INTAI oferece garantia original de f\u00e1brica e suporte p\u00f3s-venda abrangente para nossos semirreboques. A garantia cobre defeitos de fabrica\u00e7\u00e3o e de material eleg\u00edveis, conforme o modelo espec\u00edfico do semirreboque, os componentes e o contrato de venda. Os termos da garantia podem variar dependendo da configura\u00e7\u00e3o do produto e do mercado de destino.<\/p><p class=\"isSelectedEnd\">Ap\u00f3s a entrega, nossas equipes de vendas e t\u00e9cnica podem fornecer orienta\u00e7\u00e3o t\u00e9cnica, solu\u00e7\u00e3o de problemas, recomenda\u00e7\u00f5es de manuten\u00e7\u00e3o e assist\u00eancia relacionada \u00e0 garantia. Caso ocorra algum problema coberto pela garantia, os clientes podem entrar em contato conosco informando os dados do semirreboque, a descri\u00e7\u00e3o do problema e enviando fotos ou v\u00eddeos. Nossa equipe t\u00e9cnica avaliar\u00e1 a situa\u00e7\u00e3o e recomendar\u00e1 a solu\u00e7\u00e3o adequada.<\/p><p>Tamb\u00e9m oferecemos suporte para pe\u00e7as de reposi\u00e7\u00e3o, como componentes de freio, pe\u00e7as de suspens\u00e3o, sistemas de ilumina\u00e7\u00e3o, v\u00e1lvulas, componentes el\u00e9tricos, pneus e outros acess\u00f3rios para semirreboques. Os clientes podem entrar em contato com a INTAI informando o modelo do semirreboque ou os dados da pe\u00e7a para receber assist\u00eancia t\u00e9cnica e suporte para pe\u00e7as de reposi\u00e7\u00e3o.<\/p><h5>8. Qual \u00e9 o prazo de entrega mais r\u00e1pido?<\/h5><p>Nosso prazo de produ\u00e7\u00e3o \u00e9 de 20 dias \u00fateis para modelos padr\u00e3o e 30 dias \u00fateis para semirreboques personalizados.<\/p><p>Caso seja feito o pagamento integral (100%) ap\u00f3s a assinatura do contrato, o semirreboque de modelo padr\u00e3o pode ser entregue em at\u00e9 7 dias \u00fateis.<\/p><h5>9. Voc\u00eas possuem estoque no pa\u00eds?<\/h5> <p>Os semirreboques s\u00e3o modelos personalizados. Cada cavalo-mec\u00e2nico possui uma altura de quinta-roda diferente, e o raio de giro varia conforme a configura\u00e7\u00e3o do ve\u00edculo (6&#215;2, 4&#215;2 ou 6&#215;4).<\/p><p>N\u00e3o h\u00e1 unidades em estoque em todas as revendas. Quando h\u00e1 estoque dispon\u00edvel, geralmente trata-se de um pedido que n\u00e3o foi retirado pelo cliente original.<\/p><p>O prazo de produ\u00e7\u00e3o mais r\u00e1pido \u00e9 de apenas uma semana, e o transporte via navios *ro-ro* ou porta-cont\u00eaineres at\u00e9 o seu pa\u00eds leva cerca de 20 dias \u00fateis.<\/p><h5>10. Voc\u00eas podem fabricar um semirreboque com base nos meus desenhos?<\/h5><p>Sim. Podemos analisar desenhos do cliente, especifica\u00e7\u00f5es t\u00e9cnicas, fotos, modelos de refer\u00eancia ou requisitos detalhados.<\/p><p>Nossos engenheiros podem avaliar o projeto e fornecer pareceres sobre estrutura, dimens\u00f5es, componentes, viabilidade de fabrica\u00e7\u00e3o e configura\u00e7\u00e3o antes do in\u00edcio da produ\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Perguntas Frequentes sobre Reboques INTAI Empresa e F\u00e1brica 1. A INTAI \u00e9 uma fabricante de semirreboques ou uma empresa comercial? A INTAI \u00e9 uma fabricante profissional de semirreboques e uma marca de exporta\u00e7\u00e3o internacional apoiada pela China Hongtai International Vehicles Co., Ltd. (CHIV) e pelo Grupo Hongtai. Dispomos de instala\u00e7\u00f5es pr\u00f3prias de produ\u00e7\u00e3o de semirreboques, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13098,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13120","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Perguntas frequentes - CHIV Trailer Manufacturer<\/title>\n<meta name=\"description\" content=\"As perguntas frequentes (FAQ) da INTAI Trailer abordam a fabrica\u00e7\u00e3o, personaliza\u00e7\u00e3o, pre\u00e7os, envio e garantia de semirreboques, bem como a rela\u00e7\u00e3o entre a INTAI e a CHIV.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chivtrailer.com\/about\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perguntas frequentes - 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